Shipping & Delivery Policy

At Julien Trivedi, every garment is carefully prepared to meet our standards before it is dispatched. This Shipping & Delivery Policy explains our order processing, delivery timelines and related procedures.

1. Order Processing

Once your order has been successfully placed and payment has been confirmed, we begin preparing your garment for dispatch. Each order is carefully checked and prepared before being handed over to our delivery partner.

Estimated Processing & Delivery Time

Ready-to-Wear orders are generally delivered within approximately three weeks from the date the order is confirmed. Please note that this is an estimated timeframe and not a guaranteed delivery date.

2. Delivery Address

Orders will be delivered to the shipping address provided during checkout. Please ensure that your name, address, city, postal or ZIP code, telephone number and email address are entered correctly.

Julien Trivedi cannot be held responsible for delays or additional delivery costs resulting from incorrect or incomplete delivery information supplied by the customer.

3. Delivery Charges

Applicable delivery charges, if any, will be displayed during checkout before your order is completed. Delivery charges may vary depending on the destination, order and applicable shipping service.

4. Tracking

Where tracking is available, tracking information may be provided once your order has been dispatched. Please allow some time for tracking information to become active after dispatch.

5. Delivery Delays

Delays may occasionally occur due to courier delays, customs clearance, weather conditions, public holidays, incorrect delivery information, transport disruptions or unexpected logistical issues. If your order is significantly delayed, please contact us.

6. International Deliveries

For international orders, additional customs duties, import taxes or other charges may apply depending on the destination country. Unless otherwise stated at checkout, such charges may be the responsibility of the customer.

7. Delivery Attempts

Our delivery partner may make one or more delivery attempts. If delivery cannot be completed because the recipient is unavailable or the delivery address is incorrect, additional arrangements or charges may apply.

8. Damaged Packages

If your package appears damaged, please inspect the garment promptly and contact us with your order number, photographs of the packaging, photographs of the garment and a description of the damage.

9. Personal Fitting Service

If you have selected our Personal Fitting Service, delivery or collection arrangements may differ. Your garment will be professionally assessed and agreed finishing adjustments completed before collection or delivery.

10. Unfinished Trouser Hem

Selected trousers are supplied with an unfinished hem, allowing the final length to be professionally adjusted according to your preferred style, footwear and proportions.

11. Order Changes

If you need to change your delivery address or other order information, please contact us as soon as possible. Changes cannot be guaranteed once an order is being prepared or has been dispatched.

12. Delivery Confirmation

An order will generally be considered delivered when the courier records it as delivered to the address provided during checkout. If tracking shows delivered but you have not received it, please contact us promptly.

13. Contact Us

If you have questions regarding your delivery or order status, please contact us using the details below.

Julien Trivedi
Email: Add your email address here